Privacy Policy for Saberwars Ltd

Who We Are
At Saberwars, accessible from www.saberwars.co.uk, one of our primary concerns is the privacy of our visitors. This Privacy Policy outlines the types of information we collect and record and how we utilise it, including our SMS marketing practices.

What We Collect and Why

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymised string created from your email address (also known as a hash) may be provided to the Gravatar service to determine if you are using it. After your comment is approved, your profile picture is visible to the public in the context of your comment.

Account and Purchase Information
We collect information about you when you create an account or make a purchase. This information is used internally and may be shared with our trusted partners and service providers. We may share this information with platforms such as Google, Facebook, and Klaviyo to assist us in marketing and building audience demographics.

SMS Marketing and Abandoned Cart Notifications

When you sign up for SMS marketing, we collect your name, email address, and mobile number. This data is used to send you updates, promotional offers, and reminders about items left in your shopping cart.

Cookies for Abandoned Cart Tracking
Our website uses cookies to keep track of items you add to your shopping cart, including when a cart is abandoned. This information helps us determine when to send cart reminder messages via SMS.

Third-Party Data Sharing Exclusion
We do not sell or share text messaging opt-in data or consent with any third parties. This data is strictly used for SMS communications as outlined in this policy.

How We Use Your Information

We use the information collected to:

• Provide, operate, and maintain our website.
• Fulfil product orders and improve customer experience.
• Communicate promotional updates and SMS reminders.
• Prevent fraudulent activities and ensure secure transactions.

Cookies

Cookies are used to personalise your experience on our website. For example:

• Temporary cookies determine if your browser accepts cookies during login and are discarded when you close your browser.
• Cookies save your preferences, such as your shopping cart, to improve usability.

Who We Share Your Data With

We may share your data with:

• Suppliers and Couriers: To facilitate product delivery.
• Marketing Platforms: Trusted platforms like Klaviyo, Google, and Facebook to target relevant audiences.
• Analytics Tools: Google Analytics, to monitor traffic and improve services.

These partners only use your data to perform the agreed services and do not sell or misuse your information.

Retention of Data

We retain:

• Comments and their metadata indefinitely.
• Registered user profiles until the account is deleted.

Your Rights

You have the right to:

• Access, correct, or delete your data.
• Restrict or object to data processing.
• Withdraw consent at any time.

To exercise your rights, contact us at [insert contact email].

Children’s Information

We do not knowingly collect information from children under 13. If you believe your child has provided personal information, contact us immediately for its removal.

Consent

By using our site, creating an account, or opting into SMS marketing, you agree to this Privacy Policy and the collection and use of information as described.