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Using Our Services

Terms and Conditions

Welcome to Saberwars! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. These terms also encompassed our Terms of Service.

1. General Terms

1.1. By accessing our website and services, you agree to abide by these terms and conditions.

1.2. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website constitutes acceptance of the revised terms.

2. Bookings and Membership

Booking Availability:

2.1. All bookings are subject to availability. We strive to accommodate your preferred date and time, but this may not always be possible. If we cannot accommodate your initial request, alternative dates and times will be offered based on availability.

Closed Group Bookings:

2.2. Saberwars closed group bookings require a minimum number of participants. Full payment is required to confirm your event and must be received before the event date. Once booked and confirmed with payment, no changes to the selected package are permitted, although additional players may be added. Downgrades of the initial booking are not allowed.

3. Payment and Refund Policy

Closed Group Bookings:
3.1 Payments for closed group bookings are non-refundable, except in unique circumstances such as health reasons or bereavement in the immediate family. To receive a full refund, notification and evidence must be provided at least 3 business days before the booking date.

Open Event Bookings:
3.2. Refunds for open event bookings are available if you are not the initial creator of the event. If you booked later and wish to cancel, a full refund can be requested at least 24 hours before the event start date and time. Contact us via live chat to arrange this.

Membership Refunds:
3.3 Members are entitled to refunds for membership fees if requested within 7 days of purchase.

Booking Confirmation:
3.4 Your booking is confirmed upon receipt of full payment. A booking confirmation email will be sent to you. If you do not receive this confirmation, please contact us.

Data Accuracy:
3.5 Saberwars is not liable for errors resulting from incorrect online data entry. Please ensure all information, including house, street, town, and postcode, is accurate.

Age Requirements:
3.6 The minimum age for participants is 12 years due to the weight of the sabers for Saberwars Training. Saberwars Arena does not permit participants under 16 are not permitted to attend or book events after 9 pm and must be accompanied by a guardian. Refunds are not provided if you attend an event and the armour does not fit as the size restrictions are clearly pointed out. Failure to bring at least one adult will result in no entry. In such cases, we will accommodate your group on an alternate day, but this must be arranged by contacting us via telephone. A repeat offense will result in loss of the entire booking cost without a refund.

Equipment

3.7 All equipment hired to you is hired to you under the understanding that you will treat it as if it was your own. Any breakages due to improper use or excessive force you may be liable for if we deem it to be your fault. You may pay for damages in instalments if required. All equipment is designed to be durable. If you are unsure of the way the armour works, don’t try and force it to work… Ask a member of staff as forcing things is often the cause of damage. If you need help, ask us.

4. Discounts and Codes

4.1. Personal Discount Code (PDC) for Open Events: This code is for your use or your significant other’s use only. Misuse will result in group entry refusal until the price difference is settled. Repeated misuse may lead to membership termination.

4.2. Guest Discount Code: This code should be provided to your guests only and not shared with unknown individuals. You are responsible for its use.

5. Payment and Refund Policy

5.1. Payments for closed group bookings are non-refundable, except in cases of health reasons or bereavement in the immediate family, with notification and evidence provided at least 3 business days before the booking date.

5.2. Refunds for open event bookings are available if you are not the event creator and request a refund at least 24 hours before the event. Contact us via live chat to arrange this.

6. Age Requirements and Safety

6.1. The minimum age for participants is 12 years for Saberwars Training. Participants under 16 cannot attend or book events after 9 pm and must be accompanied by a guardian.

6.2. All players must sign the online waiver before games commence. By booking with us, you agree to abide by our safety rules and waiver. Violations may result in exclusion without refund.

7. Data Accuracy and Liability

7.1. Ensure all information provided during booking, including address details, is accurate. Saberwars is not liable for errors due to incorrect data entry.

7.2. Saberwars is not responsible for any loss or damage arising from the use of our website or services.

8. Member Benefits and Communication

8.1. Members will receive discounts on items as they become available to enhance their experience.

8.2. Our WhatsApp group is a space for members to communicate about upcoming events and receive important updates about venue improvements and changes.

9. Intellectual Property

9.1. All content on the Saberwars website, including text, graphics, logos, and images, is the property of Saberwars and protected by copyright laws.

9.2. Unauthorised use of any content from our website is prohibited.

10. Governing Law

10.1. These terms and conditions are governed by and construed in accordance with the laws of Scotland. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Glasgow.

11. Waiver of Liability

11.1. This agreement releases Saberwars Ltd, from all liability relating to injuries that may occur during participation in Saberwars events. By signing this agreement, you agree to hold Saberwars Ltd, entirely free from any liability, including financial responsibility for injuries incurred, regardless of whether injuries are caused by negligence. Suitable safety equipment and participation guidelines are provided to minimize risk.

11.2. If you are under 18, a guardian must sign this waiver on your behalf. If you are under 18, you are not permitted to book or join any events after 9 pm. You must also bring a guardian (adult) with you to your booking.

11.3. You acknowledge the risks involved in Saberwars events, including but not limited to falling, bruising, concussion, disability, and death. You swear that you are participating voluntarily, and that all risks have been made clear to you. Additionally, you confirm that you do not have any conditions that will increase your likelihood of experiencing injuries while engaging in this activity.

11.4. You acknowledge that during the course of using the overall facility, your photograph may be taken by the staff of Saberwars or an agent or designee of Saberwars. You knowingly understand and give consent to any photograph or filmed image taken of you participating in Saberwars, and said photographs or film shall become the property of Saberwars Ltd, or any of its designees. The participant hereby grants Saberwars and/or its agent or designee permission to use any such photographs or video recordings for use in promotional material. Such use may include publication in local newspapers, on our website or third-party websites that promote Saberwars, in promotional material both print and digital, on social media, and on vehicles, and may be distributed to or otherwise seen by large numbers of individuals and potential patrons of Saberwars.

11.5. You agree to handle the equipment hired to you to the best of your ability. If significant damage arises due to your improper care of the items provided, you acknowledge that you may be required to pay for repairs or replacement at the price listed on the Armoury page of this website.

11.6. By accepting these terms you forfeit all rights to bring a suit against Saberwars, a Taylored Innovations Ltd company, for any reason. In return, you will receive the experience of Saberwars. You will also make every effort to obey safety precautions as listed in writing and as explained to you verbally. You will ask for clarification when needed.

12. Saberwars Training and General Arena Rules

12.1. Saberwars Training Rules

Wear Your Vibe Visor: They are essential for eye protection and must be worn at all times unless taking a break from duelling.

Non-Contact Activity: Engage in duels without the intention of harming anyone, focusing on technique rather than force.

STOP! Means Stop!: If you hear a whistle or a loud stop, immediately cease activity and await further instructions.

12.2. General Rules

Dress Code: Wear breathable sporting clothing. Long sleeves and tracksuit bottoms are recommended for consistent protection, this is recommended for Saberwars only. You are welcome to wear what you want to our events.

Positive Atmosphere: Participants must keep their tops on at all times.

Alcohol and Drug Policy: Participants under the influence of alcohol or drugs will not be allowed entry. 

12.3. Saberwars Rules

Excessive Force: Not tolerated. Use appropriate force based on the opponent’s size and age.
Warnings: Repeated unreasonable behaviour may lead to disqualification and a ban without a refund.

No Crotch Shots: Purposeful strikes towards the groin are prohibited.

Eye Protection: Must be worn at all times during duelling and game modes. Can be removed during breaks.

Elimination Indication: During Battle Royale, raise your hand if “killed” to indicate you are out.

No Hard Stabs: Avoid aggressive stabbing.

No Back Stabs: Stabbing from behind does not count and may result in warnings and disqualification.

STOP! Means Stop!: If you hear a whistle or a loud stop, immediately cease activity and await further instructions.

13. Live Streaming

13.1. By participating in Saberwars events, you acknowledge and consent to the possibility of being filmed or recorded for live streaming on popular platforms such as Twitch, Kick, TikTok, Facebook, YouTube, etc.

14. Privacy Policy

14.1. For details on how we collect, use, and protect your personal information, please review our Privacy Policy.

You acknowledge that you have read and agree to the terms and conditions outlined above and consent to enter into a legal agreement for the services specified.

15 Insurance Coverage

15.1. Saberwars maintains public liability insurance coverage through Markel Insurance Company Ltd. This insurance provides protection against claims arising from third-party bodily injury or property damage during participation in Saberwars events, subject to the terms and conditions of the insurance policy. You can find our confirmation of insurance in our footer menu.

15.2. Participants acknowledge and agree that Saberwars’ liability is limited to the extent covered by its public liability insurance policy with Markel Insurance Company Ltd.

15.3. For more details regarding the coverage provided by our insurance policy, please contact us directly.

This addition helps in clarifying to participants that you have taken steps to mitigate risks through insurance coverage, while also managing expectations regarding the extent of liability protection. Make sure to adjust the contact information to reflect your preferred method of communication for insurance-related inquiries.

16. Mobile Terms of Service -Saberwars Ltd

Saberwars Ltd mobile message service (the “Service”) is operated by Saberwars Ltd, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Saberwars Ltd’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Saberwars Ltd through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialling system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Saberwars Ltd. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Saberwars or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Saberwars Ltd mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Saberwars or email bookings@saberwars.co.uk.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honouring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

16. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at bookings@saberwars.co.uk – speak to us via live chat or contact us on 0800 677 1030.